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So I’m currently working with bf’s parents to help bf get his car back. (He’s in Afghanistan at the moment).

The car was reposessed and bf’s parents contacted the company, Santander to see if we can recover the car with full payment. Santander said we had until 5/30 to pay off the car. Keep in mind the car was just repossessed.

We wanted this in writing so that we can pay and get the car back. We didn’t get a Letter of Intent, but instead got a Payoff Letter saying that if we paid the remaining balance, plus the repo fees, they will mail us the title. Of course there’s nothing here stating the possibility of being auctioned off, nor does it say anything about a reposession. it just lists our account number and our car make/model/year as collateral. Letter was addressed as "to Whom it may concern"…..Also lists an address to mail payments to, but was told over the phone to make a payment via Western Union. Here’s the website with the same instructions they gave over the phone – http://www.santanderconsumerusa.com/customers/make_payment_western.aspx

Not sure of the laws and if this is right.

I just want to help pay the remaining balance on the car to get it back for my bf. But not sure if these should set off some red flags? Should I be getting a Letter of Intent? Or does it sound like the Payoff Notice suffices?

Oh, one more thing, they did say we had until 5/30 before car goes into auction, but when they sent the letter of intent, they listed the date as 4/30, and the car was repossessed on 5/9.
i know there are storage fees, that’s why I want to pay off as soon as possible. what i’m wondering is with this Payoff Notice, is this good enough for me to pay the total amounts (not including storage fees), to insure that Santander will give me back the car? I"m afraid if I pay off the car, and then they will still auction it. can they do that?

should i still ask for a letter of intent on top of this payoff notice?

The loan company said if I send the 3 outstanding payments via Western Union, then I can pick up my car and they will add the towing/storage fees to my account. I want to do that but my husband is afraid that they will take the money and won’t let me get my car back. I lost my job 3 months ago and we can’t afford to pay the overdue amount if we can’t get the car back. I asked the loan company if they could email or fax me the agreement and they said "no, it is against the law in most states".

My car broke down in June and I had it towed to a repair shop, they said it will cost over 1k to fix it and I owe towing fee and they charge storage fees as well. I lost my job in May and fell behind on my auto loan payments and definately dont have the money for repair or to pay off towing fees. I spoke to the finance company and they said there is nothing they can do to help me get my payments caught up since I have used all those options in the last 12 months. I told the finance company where the vehicle was if they wanted it since im not going to run into a financial miracle to pay all this money. It has been over a month and they have not picked the car up from repair shop. The repair shop is saying if someone does not come for the car within 30 days they will get a magistrates title and auction it. I dont even know if thats legal and I am just stressed to the limit. Does anyone know if it is legal, or have any advice? I hope this makes sense!
I owe for storage and tow fees only, I told them not to repair since I did not know if I could come up with the repair amount. I knew they could put mechanics lien on it if they did.
The total amount owed to finance company is 8k im behind 3 months which is 1500. The tow service was 50 to tow and 35 dollars a day it has been there since June 23rd..The cars value is a measly 3k as well../sigh

My friend, is only 19, has no father and was kicked out of his house 1 year ago by his mom. (drinker)
He lives in his car, my apt., just about everywhere… His mom towed his car about 3 months ago for no reason and wouldn’t tell him where it is. We tried calling the police to locate the vehicle, but the cops couldn’t find a record of it being towed because my friend’s mom must have taken off the lic. plates before she called the towing. Now, my friend’s mom gave him a letter stating that he has to pay nearly ,000 for towing & storage fees. We called the towing place and went down only to find out that it had been auctioned off! And they said if he doesn’t pay, they would take him to court. My friend has no money, cause he bought a ,000 car a few weeks ago and works in a grocery store trying to save money for college next semester. We have no idea what to do…His mom won’t pay the bill and it wasn’t my friend’s fault that she towed his vehicle and didn’t tell him where it i
thanks alot for everyones help. Bless you all. I leave it up to the voters to pick the best answer, as many of you offered some great info. Thanks again!

My mom co-signed for a car we purchased. I defaulted on the payment. I switched jobs and I had to change my bill due date and that’s when it all started. I had to pay late fees, and it just escalated. The bank ended up taking the car. I was reading on a few articles about car repossessions and I learned so much like tow fees, storage fees, and defiency loan I have to pay back. My mom still doesn’t know the car is gone, I am so scared to tell her. I am for sure that I owe money on the car when they sold it to the auction. I would just pay the difference but do you know if they accept payment arrangements? I am thinking of filing for bankruptcy, how will this affect the car loan and what happens to my moms credit? Will the bank put a lien on her properties? Please advise. Thank you.

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