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So I’m currently working with bf’s parents to help bf get his car back. (He’s in Afghanistan at the moment).

The car was reposessed and bf’s parents contacted the company, Santander to see if we can recover the car with full payment. Santander said we had until 5/30 to pay off the car. Keep in mind the car was just repossessed.

We wanted this in writing so that we can pay and get the car back. We didn’t get a Letter of Intent, but instead got a Payoff Letter saying that if we paid the remaining balance, plus the repo fees, they will mail us the title. Of course there’s nothing here stating the possibility of being auctioned off, nor does it say anything about a reposession. it just lists our account number and our car make/model/year as collateral. Letter was addressed as "to Whom it may concern"…..Also lists an address to mail payments to, but was told over the phone to make a payment via Western Union. Here’s the website with the same instructions they gave over the phone – http://www.santanderconsumerusa.com/customers/make_payment_western.aspx

Not sure of the laws and if this is right.

I just want to help pay the remaining balance on the car to get it back for my bf. But not sure if these should set off some red flags? Should I be getting a Letter of Intent? Or does it sound like the Payoff Notice suffices?

Oh, one more thing, they did say we had until 5/30 before car goes into auction, but when they sent the letter of intent, they listed the date as 4/30, and the car was repossessed on 5/9.
i know there are storage fees, that’s why I want to pay off as soon as possible. what i’m wondering is with this Payoff Notice, is this good enough for me to pay the total amounts (not including storage fees), to insure that Santander will give me back the car? I"m afraid if I pay off the car, and then they will still auction it. can they do that?

should i still ask for a letter of intent on top of this payoff notice?

Western Union. Is this safe?

The loan company said if I send the 3 outstanding payments via Western Union, then I can pick up my car and they will add the towing/storage fees to my account. I want to do that but my husband is afraid that they will take the money and won’t let me get my car back. I lost my job 3 months ago and we can’t afford to pay the overdue amount if we can’t get the car back. I asked the loan company if they could email or fax me the agreement and they said "no, it is against the law in most states".

My friend just called me bawling her head off. A tow truck just took her car from her. She told me she was able to remove all personal belongings from the car before he left. She is behind two payments. SHE told me that the driver told her she has until this evening to send to credit company via Western Union or she will lose the car. I asked her what do you do if you get the money. Her response was I send it to the credit company and then I have to go to the Police Department to get my car. What?

My boyfriend told me that a repossessed car is taken by a tow truck and it is placed in a yard with other vehicles. He said she has time to come up with the money and pay it (along with any yard charges). He doesn’t understand the Police involvement.

Does anyone have the definite info on this? We live in Southern California. I am trying to give her the best advice and want to make sure I know how this works.

Thanks!
I appreciate the responses . . . (but Dave we all know to pay our bills. Seriously?)

I am asking for input. This is my friend of 15 years who I have watched grow up. I am trying to make sure what she is saying is legit.

Hopefully this will all work out for her in some way.

Again thanks!

I fell two and a half months behind in my car payment (Please don’t judge, I am a single parent who doesn’t receive child support from my ex-husband. I had ovarian cancer earlier this year and lost my job due to taking too much time off while I was sick. I have always supported myself and my daughter, it has just been a very tough year). I made arrangements with my finance company and paid 50% of my outstanding balance via Western Union on Monday. Even with that, my car got repossessed tonight. I have found through internet research that my finance company is known for doing that.

My daughter’s backpack and a few other things are in the car. I don’t have the money to get the car back now and I was wondering what will happen to my possessions now?

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